Contact us  BackI would like to inform you of a problem :
I am unable to save my advertisement
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Contact us by telephone on 00 331 60 87 11 60 and stay connected to Europe-Machinery.
The times when you can contact us are 09.00 to 12.00 and 14.00 to 18.00.
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My advertisement has not been published
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When you place an advertisement, this is systematically checked by our monitoring department. Checking may take up to 72 hours.
If it has been more than 72 hours since your advertisement was entered, and it has still not been published, this means it has been rejected by our monitoring department. Here are a few examples of cases where an advertisement does not get accepted:
- The advertisement was not entered under the right heading
- The obligatory fields of the advertisement were not correctly communicated
- The advertisement does not meet our quality charter
If this case applies to you, you should have received an e-mail from our monitoring department clarifying the reasons for holding back your advertisement. Please check your e-mails and correct your advertisement following the advice we give you.
If you believe that your advertisement should have been published, contact us by clicking here. |
I am unable to access my account
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Case No. 1: You get an error message saying "Identifier or password incorrect":
You get this message because you have not entered the right identifier or the right password. Use the automatic password reminder located just underneath the password entry box on the identification page. Enter your e-mail address and this tool will immediately send you your identifier and password for you to access in your e-mail box. >> Click here for direct access to the identification page.
If you get the message "This e-mail does not exist" when using the automatic password reminder, one or more of the following may obtain:
- You have not entered your e-mail address correctly
- You have not yet registered on Europe-Machinery using this e-mail address.
- You have registered on Agriaffaires, our farm equipment advertising site, but not on Europe-Machinery.
Are you unable to access your account? Contact us for help on 00 331 60 87 11 60.
Case No. 2: You have not received an error message, but each time you return to the identification page:
Internet Explorer blocks your identification. To prevent this happening, carry out the following operation:
- Open Internet Explorer
- Click on Tools in the menu bar, and then on Internet Options
- A new window will have just opened. Click on the Privacy tab
- Position the cursor on Medium and then click OK.
- You can retry identification.
Are you still unable to access your account? Contact us for help on 00 331 60 87 11 60. |
Other problem
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If you have any other problems, don't hesitate to contact us by e-mail using the contact form or by telephone on 00 331 60 87 11 60.
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